Technical Claims Specialist Position
Based in the Leeds, Bradford area, West Yorkshire.
We are looking to appoint a claims specialist on behalf of our client who is a leading Service provider for the Automotive Industry. This client administers warranty products and services for many of the world’s leading motor manufacturers. The role involves servicing claims enquiries, policy information and vehicle information from customers, main dealerships and end users.
The ideal candidate would be an individual who is working in a service orientated environment working with customers incoming calls for information and queries regarding vehicle repairs authorising claims. Also a sound working knowledge of vehicles is necessary therefore a level 2 or 3 NVQ in mechanics or vehicle repair is very important. If you have worked as a technician or in a workshop and would like to use your experience in an advisory role away from the workshop environment this would be ideal.
The candidate must have a Motor technician level 2/3 NVQ qualification or equivalent. You must possess a good telephone manner, in order to use your technical expertise to authorise claims decisions within scope of authority and deliver top levels of customer service to the dealer network and end users.
In return, the following package is on offer below;
Salary and Benefits
Salary £21000 to £24000 dependant on experience
Pension Group Personal Pension Plan
Insurance Free Life Insurance
Holidays 25 days plus statutory Bank Holidays
Hours 37½ hours a week, Mon-Fri, flexible shift pattern 8.30am – 5.30pm (flexibility may be required to meet project deadlines)
If you wish to be considered, please apply in the first instance.